Customs, Invoices & Legal

As an International Courier company we are obliged to abide by all regulations set out by HM Customs & Excise.

As part of HM Customs & Excise commitment to have all import and export shipping entries handled electronically by 2005, all non-document shipments bound for destinations outside the EEC must be accompanied by a Commercial Invoice.

A Commercial Invoice must comprise four original copies (no e-mails or photo copies) on your company headed paper, which must include your VAT registration number where applicable. The document must include;

Consignor Address
Consignee Address, full name, zip code and telephone number
Description of what is being sent
Quantity of each item
Unit Value (No items can be of zero value)
Currency Code (GBP, USD etc)
Reason for export

Info on template available on Web

If you would like more detailed information;

Visit : www.hmce.gov.uk/business/importing/newexpsys/nes.htm

HM Customs & Excise National Advice Service 0845 010 9000

Prohibited Items
Animals
Bullion
Currency
Dangerous Goods (as defined by IATA)
Drugs/Narcotics (illegal)
Firearms or parts thereof
Ammunition
Pornography
Any item, the carriage of which is prevented by law.

Hints & Tips for exporting by Air Courier

Always remember to include a telephone number for P.O.Box addresses.
For all material bound for South America, you must have a telephone number for the consignee.
Always have a full post/zip code for all your shipments, and a contact telephone number wherever possible.
If you are in any doubt as to whether your shipment is classed as Documents or Non-documents, do please call us, as delays will be incurred if we have to collect Commercial Invoices from you having already collected your shipment.
If you are sending VHS/Beta or any other format containing visual images to the USA please tell us the length of tape used, duration of the recording and an outline of the contents, as we have to make a declaration on your behalf for these items to clear customs. If we have to call you for this info it may delay the delivery of your shipment.
If you are sending any form of clothing/material/textiles to the USA, please tell us the type of fabrics used and a description of the garment as we have to make a declaration on your behalf in order for you shipment to clear customs, and there may be a delay if we have to call you for this info.
If you are sending any item with a Visual Display Screen (Lap-Top, Palm Pilot, Mobile Phone etc.) to the USA, please tell us the make, model, serial number and country of origin, as we have to make a declaration on your behalf in order for your shipment to clear customs, and a delay may be incurred if we have to call you for this info.
Finally, if you are sending shoes or footwear of any description to the USA, you will need to complete United States Custom Service Form 5523 for the importation of footwear. This is available from Ipex.
Please remember, we cannot send any foodstuffs or perishable items of any description to the USA.


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